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- Accurately document and maintain records of customer interactions, including details of inquiries, complaints, and actions taken.
- Utilize product knowledge and resources to effectively address customer inquiries and provide appropriate solutions or recommendations.
- Assist customers with placing orders, processing returns, and resolving billing or payment-related issues.
- Troubleshoot technical issues and provide basic technical support to customers, guiding them through product setups or configurations.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php28,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Free parking
- On-site parking
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- 13th month salary
- Commission pay
Education:
- Bachelor's (Required)
Experience:
- Customer Service Representative: 1 year (Required)
Language:
- English (Required)
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